Date Added: Dec 2011
Measuring website quality has been a major concern since the invention of web. Moreover with the advancement of web technology the dimensions to evaluate quality kept on changing. As such it becomes difficult to analyze and focus upon the critical dimensions which should be paid more attention relative to others. Additionally comparing similar websites on quality front need some quantitative approach. In such a scenario, the necessity to develop a quality system model for web 2.0 environment arose which could be pursued quantitatively. Key website quality dimensions are identified and discussed. The effect of interactions of identified website quality dimensions among themselves and overall effect on website quality has been quantified.