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Question SMS - SMS Based Student Feedback System

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Executive Summary

Classroom Response System was introduced in National University of Singapore to improve the student interaction. This system generated high level of interest among the teaching staff and students who found it useful as the system offered instant feedback of class understanding of subject matter providing insights to the instructors. However, the usage was not widely adopted due to various reasons that were impediment to the success of this service. This laid foundation to move towards 'QuestionSMS'. A SMS based Feedback System for cheaper cost, wider compatibility and greater adoption. The paper also discusses the challenges of SMS based system and the roadmap for this initiative.

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