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In this paper the authors ask the question: What are the challenges of managing a physical or file system access-control policy for a large organization? To answer the question, they conducted a series of interviews with thirteen administrators who manage access-control policy for either a file system or a physical space. Based on these interviews the authors identified three sets of real-world requirements that are either ignored or inadequately addressed by technology: Policies are made/implemented by multiple people; policy makers are distinct from policy implementers; and access-control systems don't always have the capability to implement the desired policy.
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