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The need to ensure business continuity (BC) for IT services is a requirement not only for large enterprises but for all sized businesses. The natural disasters of recent years, together with man-made disasters such as the rolling blackouts in California and unintended fires, have made business continuity a priority for many organizations. Unplanned downtime is not restricted to disasters, and can include everyday unforeseen situations such as the failure of HVAC units, hardware failures, and human error.
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