Recession-Proof Your Service & Support Organization

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Executive Summary

With revenue growth uncertain, all areas of the enterprise will be asked to cut costs and streamline operations in 2009. Service and support revenues have become an economic engine for both software and hardware companies. But challenging economic times are forcing companies to streamline their operations and reduce costs.

This new SSPA White Paper explores how remote service and support technology is being leveraged to dramatically lower operational costs and increase revenue - despite the dismal economy. Download the paper to learn how remote service and support:

  • Creates opportunities for fee-based services, thereby increasing revenue
  • Provides fast, measurable return on investment
  • Reduces operational costs and streamlines organizations

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