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The current economic downturn has reinforced the need for companies to optimize services and obtain hard dollar savings from IT investments. With stressed and shrinking budgets, many companies are struggling to keep important IT projects funded. Telecom Expense Management (TEM) solutions represent a unique opportunity to obtain sustainable savings by taking effective action to optimize telecom services. TEM services are able to demonstrate hard dollar savings to executive leadership with a Return On Investment (ROI) that is both tangible and lasting. TEM initiatives can not only help lift the organization during times of recession, but can also transform the telecom department from being a cost center into a profit center.
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