IT Policies

Recommendations for Enterprise Service SLA Guidance in the DoD

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Executive Summary

A fundamental concept of the Department of Defense's (DoD's) vision for a net-centric environment includes the establishment of shared services to support the development and operation of Service Oriented Architecture (SOA) - based capabilities. In this environment, data producers and capability providers supply data and capabilities to the enterprise through a service paradigm. This vision embraces a common infrastructure, interoperability of capabilities, services that represent reusable building blocks, and coordinated management providing Situational Awareness (SA) of the environment.

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