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The author never gave much thought to storage units. Until recently, that is. And now the author has to admit that she is a little obsessed with them - and their place in a consumptive society. Packing up was an interesting experience (aside from the encounter with the biggest, scariest spider she has ever seen outside of a pet store). They were surrounded by stuff. Patricia repeatedly came across things that she'd thought she'd discarded years ago. Upon returning home, she discovered that 10% of American households rent a storage unit. Making all of the documents and records available electronically is a fundamental step toward better document and records management. An Enterprise Content Management (ECM) system serves as a catalyst for improved efficiency and management.
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