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Executive Summary

Web hosting has never been more affordable- or more complicated. Rich media, social networking, sophisticated eCommerce platforms are all making the Internet experience incredibly dynamic and profitable. Managed hosting services as a concept promises a coordinated, comprehensive solution to address many of the time-consuming tasks facing Small- and Medium-sized Businesses (SMBs) looking for a web presence-particularly those without the necessary expertise or in-house resources to maintain and optimize their own web servers. Semi-managed plans offer a less expensive option compared to traditional, fully-managed services. Yet in terms of scalability, flexibility and the ability to deploy services quickly, both approaches present a viable alternative for server management in meeting today's web hosting challenges.

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