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This is a particularly compelling whitepaper on how Intel University's techs opeerate in a demanding environment of servicing 800 PCs at over 30 sites across 3 continents. Weekly re-imaging of the training rooms is required for training configurations, and over 460 full training-room rebuilds were performed per year. In this environment, the cost of maintaining a training room is significantly higher than that of managing a comparably sized business.
Key findings from TCO analysis:
- Break-even point achieved in 1.5 years.
- ROI of 150% realized in year 2.
- Reduced service costs by 30% to 81%.
- Format: PDF
- Size: 149 KB