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One of the biggest challenges faced by IT is supporting employees and their PCs. For small businesses to those with thousands of workers, controlling software on desktops and laptops is a never-ending dilemma. Subcontractors, temporary workers and partners with network access compound the problem. When users install custom software on their PCs, problems such as application incompatibility, network vulnerability and compliance-related issues appear. If new Operating Systems (OSs) are installed, a Pandora's Box of problems often emerges.
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