Relationships In Business Consulting Services: A Proposal Of A Research Project
This paper presents a research project about business consulting relationships. Business consulting relationships are characterized by complex interactions. Consulting services are professional services characterized by high-perceived risk and are dependent of trust and collaboration among the parts. Several studies stress the high degree of uncertainty about skills of the consultants and the output of their work, the asymmetry of information, the differences in perceptions and expectations between clients and consultants and the close and confidential nature of interactions.