Leadership

Relinquishing the Reins: Reaping the Benefits of Empowering Your IT Team

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Executive Summary

Empowering the IT staff is essential for maximizing an organization's productivity, value, and growth. Real authority and responsibility is the prime catalyst for employee engagement and development. HR leaders must lay the foundations for this deep delegation proactively:

  • Farsightedness: the ability to understand all IT work in the context of business goals and align work with strategic ends
  • A project management mentality, grounding and managing work against clear metrics and deliverables
  • Communication: HR leaders must build real relationships with staff and establish constant dialogue about goals, concerns, and needs

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