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Like many of today's technology buzzwords, Software as a Service (SaaS) can simultaneously conjure feelings of thrill and bewilderment in nonprofit professionals. In many ways, SaaS is viewed as Pandora's Box, potentially unleashing both the freedom promised and the risk feared with such a relatively new technology concept. Few nonprofit professionals truly understand the meaning and value of using SaaS in their organizations. This paper explores the differences between software as a service and traditional client/server technology and the benefits that nonprofit organizations can reap by taking advantage of the pay as go SaaS model, freeing more time and resources for the mission and less on the IT systems.
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