Tech & Work

Republic Bank

Download Now Date Added: Oct 2010
Format: PDF

This case study shows how desktop virtualization transformed the tax service call center at Republic Bank and why VMware View 4 helped to slash costs and improve productivity. Republic Bank wanted to reduce the cost and increase efficiency of the annual tax-preparation service of its Tax Refund Solutions business unit. By implementing VMware View, call center costs were reduce approximately $300,000 a year.