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Higher education institutions today face significant issues which require a greater reliance on IT and communications for increased anytime, anywhere connections. At the same time, higher education needs to reach out to a wider student community to generate revenue and enhance the learning experience via distance learning, yet do so at a lower operating cost to provide short-term investment returns, as budgets are restricted. Unified communications can help institutions to generate immediate returns by leveraging existing systems with new technologies that will generate immediate returns in higher responsiveness, an improved learning experience and a coordinated crisis response.
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