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The digital age promises to deliver effective identity management solutions for governments, as citizens demand greater security in their travel and transactions. Yet at the same time, there is strong opposition, on privacy and civil liberties grounds, to some proposed government initiatives. This tension between the power of technology to both empower and control citizens is what we call the "Privacy Paradox." We believe it's time for governments to recognize this paradox and, like their counterparts in the private sector, begin responding to the public demand for identity management solutions that are both effective and engender trust and confidence that personal data is not being abused.
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