Data Management

Rewards and Relationships: Mitigating Risk Through Strategic Learning Outsourcing

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Executive Summary

Despite the focus on savings at the transactional level, ACS continues to encourage organizations to think more broadly and to view learning and development as a source of strategic advantage not merely as a target for reduction of expenditures. Properly planned, learning is a strategic lever that ensures new recruits, managers and leaders will be well-prepared to meet the needs of the enterprise as it evolves to adapt to the changing economic environment. It believes the value of a learning business process outsource relationship lies in working with a partner that has a single point of accountability for analyzing, transforming and continually improving an organization's learning processes and capabilities.

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