Searching For The Starting Point To Create The Effective Organization?

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Executive Summary

The benefit of making your organization an effective organization is clear. By focusing on your customers and delivering quality and value, you build a more profitable business for yourself. The key question is "Where to start?" Creating clear, distinctive and essential roles for the organization and its internal departments sets you on the right road. Any organization that consistently strives to focus on what is right for their customer, and by implication eliminates things that are not necessary, will tend to prosper at the expense of those organizations that do not. The effective organization brings to its customers the prizes of quality of delivery and value for money.

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