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People power represents one of today's most important sources of sustainable competitive advantage. While many companies initiate human resources (HR) outsourcing in order to leverage their people power more effectively, too few companies recognize the role of retained HR staff in a successful outsourcing initiative - and create a plan for that success. A failure to plan the retained HR organization - and plan it early - is one of the most common and avoidable reasons why many HR outsourcing initiatives fail to meet a company's expectations.
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