IT Employment

Self-Service That Really Serves

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Executive Summary

Company/customer interactions have changed dramatically. Customers are looking for a seamless, accurate online experience that recognises their status and worth, regardless of the channel. Businesses understand the value of self service applications but few have had success with them. Most grapple with how to increase self service adoption levels and retain customers. Learn how with Oracle's help, companies are realising benefits of significant savings and a more satisfying interaction for the consumer.

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