Big Data

Service Is The Path To Growth: How Communications Companies Can Gain Market Share In The Digital Home

Date Added: May 2010
Format: PDF

Amid today's economic turmoil, growth remains the number one priority for Communications service providers. Now is the time to innovate, and differentiated customer service to home technology users provides a path to sustainable growth. Consumers are demanding (and willing to pay for) a new level of technology support in "The digital home," which comprises a wholesale shift away from analog devices to a new world of interconnected digital technologies such as broadband, home networks, consumer electronics and PCs.