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One of the biggest challenges IT organizations face is becoming more strategic when they must maintain current systems and support processes on a fixed or declining budget. Improving IT demand management and resource allocation is a critical way to shift the IT budget to more strategic endeavors. This increases IT's impact to the business and elevates the role of the CIO. To accomplish both, a world class IT Demand Management process needs to be put in place. This requires a combination of the right people, working on the right strategic IT initiatives, meeting at the right frequency, and using the right information and tools for decision-making.
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