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Even with falling hardware prices, desktop management can account for between 25-40 percent of the IT budget. That's hard to justify, and detracts from the work that IT wants and needs to do, supporting business growth and innovation. Mid- to large-sized UK enterprises have a real business need and a clear technology opportunity to find simpler and more efficient approaches to desktop management that also improve end users productivity and effectiveness This Phoenix white paper considers where the pressures are building on desktop management, and how new service delivery models can help to provide service where it's needed with controlled costs. A six-point plan offers practical advice on determining what your business needs and how to achieve it, with the right delivery model and the right partner.
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