Business Intelligence

Smarter Analytics for Communications Service Providers: Customer Insight from Analytics-Tuned Infrastructures

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Executive Summary

This Frost & Sullivan provides insight on the importance of infrastructure in optimizing analytics deployment and the key advantages derived by implementing IBM analytics infrastructure solutions. Read how Communications Service Providers (CSPs), such as Sprint and Bharti, are using IBM Smarter Analytics approach to become more customer-centric, to better serve their customers and to more rapidly capture business opportunities at customer contact points.

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