Enterprise Software

Specifying and Analyzing Workflows for Automated Identification and Data Capture

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Executive Summary

Humans use computers to carry out tasks that neither is able to do easily alone: humans provide eyes, hands, and judgment while computers provide computation, networking, and storage. This symbiosis is especially evident in workflows where humans identify objects using bar codes or RFID tags and capture data about them for the computer. This Automated Identification and Data Capture (AIDC) are increasingly important in areas such as inventory systems and health care. Humans involved in AIDC follow simple rules and rely on the computer to catch mistakes; in complex situations this reliance can lead to mismatches between human workflows and system programming.

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