Enterprise Software

Statistical Sequence Analysis for Business Pro-Cess Mining and Organizational Routines

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Executive Summary

Analyzing discrete event sequences has become a popular field in recent years. In the area of business process mining, numerous techniques have been developed to discover the structure of business processes by means of traces they leave behind in information systems. In organizational routines literature, these traces have been identified as a valuable source of information to investigate the dynamics of routines and how they evolve over time. However, both areas have been discussed in separation only. But in both areas alike the fundamental problem is to acquire knowledge about regularities in sequences of events based on observations thereof, and thus, the authors argue that process mining has the potential to advance research on organizational routines.

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