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Today, the banking industry needs greater agility to address challenges such as vulnerability to economic cycle vagaries, transient customer loyalties, increasing regulatory pressures, and heightened expectations from other stakeholders. Another agility driver is a need to harness new opportunities such as Mergers and Acquisitions (M&A), and new product segments. To address these imperative, banks must undertake a structured, well-defined, and strategic planning to assimilate agility into their 'Business-As-Usual' (BAU) philosophy.
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