Big Data

Strategic Business Process Insourcing: Insights of an Action Research in the Railway Sector

Date Added: Apr 2010
Format: PDF

The academic literature on Business Process Outsourcing is relevant, offering a well-structured background and very interesting case studies. By the other hand, little research effort has been performed for Business Process Insourcing, which in contrast to the traditional view of outsourcing, where the outsourcer and vendor are separate players, sets the delegation of a pull of operations to a co-shared, but stand-alone, business entity that specializes in that operations. Thus, managers and experts, considering BPI strategies, are claiming for rigorous methodologies to support this critical transition in a practical way.