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One of the chief characteristics of successful hospitals and health systems, defined as those able to sustain strong financial performance over long periods of time, is disciplined planning. Driven by the board of trustees and executive team, such planning pervades the entire organization and provides the framework to achieve results in all dimensions - marketplace strategies, operating efficiency, clinical outcomes, staff recruitment and retention, and financial performance. Trustees recognize that planning is central to board oversight. Such planning involves setting strategic direction, developing and approving integrated strategic, capital and financial plans, and aligning strategic and financial goals.
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