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The public sector is under increasing pressure worldwide to improve outcomes and increase outputs of their organizations, while simultaneously improving efficiencies and effectiveness. Pressure comes from a broad group of stakeholders demanding accountability for spending and wanting measures in place that are not easily benchmarked. The acute phase of the global financial crisis is past and economic recovery is underway, but recovery remains fragile and is expected to slow in the next six months, as the growth impact of financial and monetary measures wane.
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