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In an increasingly competitive market for financial services, community banks and credit unions have a unique advantage: the ability to offer personalized, "hometown" service. As strong as that advantage is, however, it can evaporate in an instant if the organization's technology is unreliable. How long do you think members would stick with their local credit union if, for example, its online payment system was unavailable--even once--when they want to transfer funds or check their credit card balance?
This whitepaper is a rich media document, and includes industry analyst research, multimedia content, risk assessment tool, solutions brief, valuable reference articles and several detailed customer case studies, all embedded within the single dossier.
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