IT Employment

Succeed With the Soft Stuff

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Executive Summary

If "Soft skills" such as those mentioned are widely accepted as a strong success determinant, why are so many managers ineffective at hiring for the Ideal Profile, and why do they constantly resort to old habits and focus exclusively on the hard skills/experience match? The answer lies in a lack of reasonable expectations, training and tools. While paying great lip service to concepts such as these, companies often subversively deter willing line managers from taking perceived risks by hiring "Non-standard" candidates. Evidence of this deterrence is made clear through a lack of training in sound screening techniques and an absence of technology that can drive this process for people.

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