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Despite the fact that many software organizations put a lot of effort into software process improvement, they still do not always succeed in sustaining the improvement results. The authors believe that this is due to the fact that current software process improvement frameworks and/or models do not provide any aid in form of a list of success factors that primarily contribute to the sustainability of SPI efforts. In this paper, they compile thirty two SPI success factors as elicited in theoretical and empirical studies. Their primary goal is to aid software companies in defining, planning, monitoring and improving their SPI efforts.
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