Succession Planning: From Concepts To Measurable Reality
At Pep Boys, succession planning is a phased activity that is intricately linked with the competency models and performance management. It starts with preliminary competency reviews at all levels and units. Central to the process are "Collaborative roundtable discussions" that occur physically and virtually right across the organization from unit to unit and by position. This process is comprehensive, covering all key positions and individuals. After the roundtable process, Pep Boys moves on to career discussions with those that have been identified in the succession plan as high potentials.