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Buyers and providers of global IT outsourcing increasingly strive for sustainability. Lessons from global leaders can give strategic and responsive direction to the IT outsourcing industry and to buyers of outsourcing services. More strategically, providers are embracing sustainability as part of the integrated relationship with buyers and strengthening their brand. In many cases, leading providers are finding that sustainability related services provide a new source of revenue. Sustainability encompasses both social and environmental issues, often referred to as 'People and planet' responsibilities.
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