Outsourcing

Sustainable IT Outsourcing Success: Let Enterprise Architecture Be Your Guide

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Executive Summary

This paper explores the relationship between IT outsourcing and enterprise architecture. In an earlier paper which described four stages of architecture maturity (business silos, standardized technology, rationalized process, and business modularity). In this paper it is concluded that three different outsourcing arrangements support transitions from one stage to another. Firms transitioning from Stage 1 (business silos) to Stage 2 (standardized technology) can use a strategic partnership form of outsourcing to support the transition. The vendor can take the lead in defining, implementing, operating and updating a standard technology environment so that the client need not invest in developing these world-class skills.

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