Enterprise Software

Taking Visual Collaboration to the Next Level: Plan Use Cases, Architecture, and Adoption

Date Added: Nov 2012
Format: PDF

Today, organizations use video for more than just meetings from conference room to conference room. Video collaboration can be a very personal experience when people at all levels of an organization can choose the solution appropriate for them and participate in video calls with anyone, anywhere.

This paper, intended for IT leaders, explains the skills needed to continually increase the business value of telepresence:

  • Consider how you can expand telepresence beyond meetings and extend it outside the boardroom to desktops and mobile devices
  • Introduce management tools the IT team can use to plan capacity, monitor the user experience to meet service-level agreements, troubleshoot, and keep video secure
  • Maximize adoption by identifying and overcoming cultural, behavioral, or organizational barriers
IT teams that do not have the internal resources to deliver these services can obtain the needed expertise from Cisco Services together with our partners.