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Businesses are inundated with data from a variety of systems. Customer relationship management (CRM), point-of-sale, Web analytics, logistics, customer support and many other systems create a nearly insurmountable of data that businesses are looking to turn into actionable information. Leveraging data is difficult enough, but tracking and managing change, auditing, and complying with industry regulation requires savvy administrators and sophisticated systems. This resource guide will explore the challenges of data collection, as well as the best practices and tools that can help businesses navigate this sea of information.
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