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Researchers in the field of software engineering economics have associated team factors, such as team size and team experience, with productivity and quality. Since distributed and open source development have gained significance in the past few years, further empirical investigation is needed. The authors' study contributes to the empirical body of knowledge by addressing this development. In particular, they investigate the association between team factors and failure processing efficiency for closed source software releases of a large commercial software vendor and for open source software projects registered with SourceForge.net. They find significant links between team experience and the failure processing efficiency.
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