Outsourcing

Telecom Managed Services: Network Outsourcing Enters Its Third Phase

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Executive Summary

This paper analyzes the three phases in the development of the network outsourcing market, providing the drivers for the industry's evolution into its third phase. By analyzing the experience of three operators from a combination of developed and emerging markets (E-Plus, BASE and Bharti), this paper assesses the impact that network outsourcing has had on performance of telecom operators, both from a financial as well as a competitive point of view. To uncover trends in network outsourcing, Pyramid Research examined all telecom managed services deals announced since 2002 by the top three suppliers, Alcatel-Lucent, Ericsson and NSN - in total 191 contracts. The report concludes by analyzing these three network outsourcing players separately.

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