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One of the major effects of globalization is the growing demand of cost-effective means of communication. Since the number of Internet users is constantly increasing, services based on VoIP technology have a growing demand. People often choose softphone services over regular telephony services, as using VoIP offers significant advantages in comparison with traditional phones. Replacing desk phones with softphone applications is a common tendency both in the business world and among home Internet users. The popularity of VoIP solutions is justified by the effectiveness of the softphone, as this type of application is both easy to use and has a low cost.
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