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The Application and Research of Classification of POCP SMS Based on Text Mining

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Executive Summary

People's Opinion Collection and Processing system (POCP) is the electronic petition system with the function of website, hot line, E-mail and Short Message Service (SMS), which is developed for Fuzhou Municipal Committee in JiangXi province. With the increasing demands of government service quality, the number of opinions brought by the masses is also on the increase. Seeking effective means and classifying these opinions to carry out contrapuntally become a gradually urgent problem. Based on the characteristic that SMS can change into text, this paper presents a thought that text classification algorithm can be used in the technology of SMS processing.

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