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Communications and collaboration are a major challenge in today's enterprise, largely because the devices and user interfaces provided to today's enterprise workers are not up to the job: telephones are best suited to two-way conversations or audio-only conference calls; PCs enable real-time videoconferencing, but limit integration with other applications; smart phones, with their small screens, hand-cuff enterprise collaboration. These barriers stall projects and limit productivity according to more than 20% of information workers who say they would benefit from the integration of presence, audio, web, and video conferencing into their business applications.
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