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While Apple computers in the enterprise have long been unmanaged, many organizations are beginning to recognize the need to bring their Macs into a managed state. Faced with larger populations of Macs and greater pressure from end users, organization management, and auditors, IT managers are faced with the challenge of finding a client management solution for the Macintosh platform. End users are now demanding a more pro-active, invisible approach to support for their Macs to increase their uptime and improve their overall experience. IT management is charged with making sure that the investment the organization has made into Apple hardware is maximized by seamless support.
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