Enterprise Software Investigate

The Benefits of Managed Services for Mid-Sized Enterprises

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Executive Summary

This paper discusses the common challenges faced by mid-sized enterprises delivering valuable IT Systems and communication services and how a managed service provider can play a critical role in moving IT departments from a functional cost centre to a value centre for the business. The business benefits and return on investment offered by strategically planned and executed technology implementations are widely proven and documented, but for many mid-sized organisations, there is neither the resource nor the time to strategically plan and implement such projects.

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