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It is already common knowledge that ERP software and other enterprise resource planning applications such as CRM software can deliver critical benefits to an organization. The demand for CRM solutions to stay competitive in the market by driving sales performance and customer satisfaction is at an all time high. With new business processes and workflows, open source applications allows companies to automate to their individual sales processes without the significant costs required for SaaS based (Software as a Service), multi-user hosted solutions.
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