The Big Deal About Decision Making

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Executive Summary

The effectiveness of an organization is inextricably linked to the quality of decisions its leaders make, and the speed at which they make them. There is sometimes a presumptive element in decision-making. In many meetings, there's a sense that management is making matters much harder than they need to. What is not well understood in organizational life is that there are different decision-making models that fit certain decision types better than others. This lack of awareness can lead to using the wrong tool for the job, which in turn provokes endless debate, gives rise to ambiguity about action and accountability, and can damage creativity and innovation. This is the leadership challenge of decision-making.

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