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In this paper, the authors describe the BONSAI approach and how small-medium enterprises can take advantage of it. BONSAI consists of a set of behaviors, best-practices and guidelines which help professionals to develop better software. Conceived as an iterative and incremental process, it helps to integrate the software development process with the upper processes of the enterprise taking advantage of business process management techniques. It brings to small-medium enterprises the capability to support continuous changes helping them to mitigate and assess the risks involved.
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