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Enterprise Management Associates (EMA) research shows very clearly that virtualization and automation are building blocks that help deliver the high-value outcomes of cloud computing. However, virtualization and automation cannot provide the full benefits of a private cloud. Cloud service management, and in particular a Service Catalog, is a critical building block in the EMA private cloud maturity model. Read this EMA industry analysis to learn about the building blocks of cloud computing and how this foundation provides opportunities for efficiency improvement, cost reduction, business agility, and increased customer satisfaction.
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